This Privacy Policy applies to BotPager, a service operated by Uno Zero Marketing LLC (“BotPager,” “we,” “us,” or “our”), which respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit botpager.com, communicate with us, request a Growth Audit, book a consultation, use our forms or chat features, receive communications from us, or otherwise interact with our services.

By accessing or using our website or services, you acknowledge the practices described in this Privacy Policy.

## 1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name
• Business name
• Email address
• Telephone or mobile phone number
• Business website
• Business address or service area
• Information about your business, services, marketing, or customer acquisition needs
• Information submitted through forms, surveys, assessments, audits, chat conversations, or booking forms
• Appointment and scheduling information
• Communications you send to us
• Billing and transaction information when applicable
• Any other information you choose to provide

Information Collected Automatically

When you visit our website or interact with our digital services, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website or source
• Date and time of visits
• Website interactions
• Advertising attribution information
• Cookie and similar technology identifiers
• Approximate geographic information derived from your IP address

We may use cookies, pixels, analytics tools, advertising technologies, and similar technologies to understand how visitors interact with our website and to measure and improve our marketing.

## 2. How We Use Your Information

We may use personal information to:

• Provide and improve our services
• Respond to questions and inquiries
• Conduct requested Growth Audits or business assessments
• Schedule consultations or appointments
• Prepare proposals, recommendations, or service information
• Communicate with prospective and existing customers
• Provide customer support
• Personalize website and service experiences
• Operate our CRM and customer communication systems
• Send appointment confirmations and reminders
• Send service-related email or SMS notifications
• Follow up on inquiries, quotes, consultations, or service requests
• Send marketing communications where permitted by law and consent
• Analyze website traffic and conversion performance
• Measure advertising and marketing effectiveness
• Prevent fraud, abuse, or unauthorized activity
• Maintain the security of our systems
• Comply with legal and regulatory requirements
• Enforce our agreements and protect our legal rights

We may also use aggregated or de-identified information for analytics, reporting, service development, and business improvement.

## 3. AI-Powered Communications

BotPager uses artificial intelligence and automated technologies as part of its services.

When you interact with an AI-powered chat, voice, messaging, or automated communication system operated by BotPager, information you provide during that interaction may be processed to:

• Answer your questions
• Understand your request
• Provide relevant information
• Qualify an inquiry
• Collect contact information
• Recommend an appropriate service or next step
• Schedule an appointment
• Route your inquiry
• Trigger appropriate follow-up communications
• Improve our customer service processes

AI-generated responses may not always be accurate or complete and should not be considered professional legal, financial, medical, or other regulated professional advice.

Where appropriate, you may request assistance from a human representative.

## 4. SMS and Text Messaging

If you provide your mobile phone number and consent to receive text messages from BotPager, we may send you SMS or MMS communications related to your inquiry, requested services, appointments, account, or marketing communications where you have provided the required consent.

Messages may include:

• Responses to your inquiries
• Appointment confirmations
• Appointment reminders
• Follow-up messages
• Service information
• Quote or consultation follow-ups
• Customer support communications
• Promotional or marketing messages where you have opted in

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message.

You may reply HELP for assistance or contact us using the information provided in this Privacy Policy.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from BotPager.

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties for their own marketing or promotional purposes.

Mobile information and SMS consent information may be disclosed to telecommunications carriers, messaging providers, platform providers, and other service providers only as necessary to deliver and operate our messaging services.

## 5. Email Communications

If you provide your email address, we may send you transactional, operational, customer service, or marketing communications depending on the nature of your relationship with BotPager and your communication preferences.

Marketing emails will include an unsubscribe mechanism when required.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications may not prevent us from sending necessary transactional or service-related communications.

## 6. Cookies and Tracking Technologies

BotPager may use cookies, pixels, tags, scripts, and similar technologies to:

• Operate the website
• Remember preferences
• Understand website usage
• Analyze traffic
• Identify technical problems
• Measure conversions
• Attribute leads to marketing sources
• Improve advertising performance
• Conduct remarketing or retargeting where permitted
• Improve our website and services

These technologies may be provided by BotPager or by third-party analytics, advertising, communications, or technology providers.

Depending on your location and applicable law, you may have the ability to control certain cookies through your browser, device settings, consent-management tools, or applicable privacy preference mechanisms.

Disabling certain cookies may affect some website functionality.

## 7. Analytics and Advertising

We may use third-party analytics and advertising services to understand how users interact with BotPager and to measure our marketing campaigns.

These services may process information such as:

• IP address
• Device information
• Browser information
• Website interactions
• Pages viewed
• Referral source
• Advertising identifiers
• Conversion events

We may use services such as Google Analytics, Google Ads, Meta advertising technologies, and similar platforms.

The information collected through these services is governed both by this Privacy Policy and, where applicable, the privacy policies of the relevant service providers.

## 8. CRM and Service Providers

BotPager uses third-party technology and infrastructure providers to operate portions of its business.

These providers may assist with:

• Customer relationship management (CRM)
• Website hosting
• Forms
• Chat
• Artificial intelligence
• Telephone services
• SMS and messaging
• Email
• Appointment scheduling
• Payment processing
• Analytics
• Advertising
• Automation
• Customer support
• Data storage and cloud infrastructure

For example, BotPager currently uses HighLevel/LeadConnector technology as part of its CRM, communication, automation, and customer-management infrastructure.

These providers may process personal information on our behalf as necessary to provide their services.

We expect service providers processing personal information on our behalf to handle such information in accordance with their contractual obligations and applicable law.

## 9. How We Share Information

We may disclose personal information to:

Service Providers

Companies that help us operate our website, CRM, communications, hosting, analytics, advertising, payment processing, automation, AI systems, scheduling, and related business infrastructure.

Professional Advisors

Attorneys, accountants, consultants, insurers, or other professional advisors when reasonably necessary.

Legal and Regulatory Authorities

We may disclose information when reasonably necessary to:

• Comply with applicable laws
• Respond to subpoenas, court orders, or lawful governmental requests
• Protect our legal rights
• Investigate fraud or security incidents
• Protect the safety of BotPager, our customers, users, or others

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.

With Your Direction or Consent

We may disclose information when you request, authorize, or consent to the disclosure.

BotPager does not sell your mobile phone number or SMS consent information to third parties for their marketing purposes.

## 10. BotPager Services Provided to Business Customers

BotPager provides websites, CRM systems, AI assistants, automation, lead-management systems, marketing infrastructure, and related services to business customers.

In some circumstances, BotPager may process personal information on behalf of one of our business customers.

For example, you may submit your information through a website, chatbot, form, appointment calendar, or other system that BotPager operates or manages on behalf of a local service business.

In those circumstances, the business customer may determine why and how your information is collected and used, while BotPager and its technology providers may process that information on the customer's behalf.

The privacy policy of that business may therefore also apply to your information.

If your request concerns personal information controlled by one of our customers, we may direct your request to that customer or assist the customer in responding as appropriate.

## 11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services
• Maintain customer relationships
• Complete transactions
• Maintain business and financial records
• Resolve disputes
• Prevent fraud or abuse
• Enforce agreements
• Comply with applicable legal obligations

Retention periods may vary depending on the type of information, purpose for which it was collected, contractual requirements, and applicable law.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

## 12. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

## 13. Your Privacy Rights

Depending on where you reside and the laws applicable to your personal information, you may have rights that include the ability to:

• Request information about the personal information we collect
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how personal information has been disclosed
• Object to or restrict certain processing
• Withdraw consent where processing depends on consent
• Opt out of certain marketing communications
• Opt out of certain sales, sharing, or targeted advertising activities where applicable
• Exercise other privacy rights provided by applicable law

These rights are subject to applicable exceptions and verification requirements.

To submit a privacy request, contact us using the information in the Contact Us section below.

We may need to verify your identity before completing certain requests.

## 14. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended (“CCPA”), if the law applies to BotPager and the relevant processing activity.

Depending on applicable law, these rights may include:

• The right to know what personal information has been collected
• The right to access certain personal information
• The right to request deletion
• The right to request correction of inaccurate personal information
• The right to know the categories of sources from which information was collected
• The right to know the business or commercial purposes for collecting information
• The right to know categories of third parties to whom information is disclosed
• The right to opt out of the sale or sharing of personal information where applicable
• The right to limit certain uses or disclosures of sensitive personal information where applicable
• The right not to receive discriminatory treatment for exercising applicable privacy rights

BotPager will not discriminate against you for exercising a privacy right provided by applicable law.

Where required, we will also honor recognized opt-out preference signals, such as Global Privacy Control, in accordance with applicable law.

## 15. Do Not Sell or Share My Personal Information

BotPager does not sell personal information for monetary compensation.

Certain advertising or analytics practices, however, may potentially constitute “sharing,” “targeted advertising,” or similar activity under some U.S. state privacy laws.

Where applicable, you may request to opt out of such activities by contacting us using the information below or by using any privacy preference mechanism made available on our website.

Regardless of other provisions in this section:

Mobile phone numbers, SMS opt-in data, and messaging consent are not sold or shared with third parties for their own marketing or promotional purposes.

## 16. Children's Privacy

BotPager's website and services are intended for businesses and adults and are not directed toward children.

We do not knowingly collect personal information from children under 13 through our general website or services.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to us, please contact us.

## 17. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

BotPager is not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.

We encourage you to review their privacy policies before providing personal information.

## 18. International Users

BotPager primarily provides services to businesses in the United States, but our website may be accessed from other countries.

If you access our services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from those in your country.

Where required by applicable law, appropriate mechanisms may be used for international transfers of personal information.

## 19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our services
• Our technology
• Our business practices
• Applicable laws or regulations
• Our service providers

When we update this Privacy Policy, we will revise the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

## 20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, contact:

BotPager

Website: botpager.com

Email: legal@botpager.com

Business Address: 23945 SAN GIOVANNI DR\nLAND O LAKES FL 34639

For SMS assistance, you may also reply HELP to a BotPager text message. To stop receiving SMS messages, reply STOP.